A consumer survey of an adolescent unit

Area of Science:

• Psychiatry
• Adolescent Health
• Healthcare Services Research

Background:

• Adolescent psychiatric units face challenges in meeting specific patient and family needs.
• Understanding consumer perspectives is crucial for effective service delivery and planning.

Purpose of the Study:

• To assess adolescent and parent attitudes towards the treatment components of a regional adolescent psychiatric unit.
• To identify specific areas of satisfaction and dissatisfaction with the unit's services.

Main Methods:

• A consumer survey was conducted with 60 adolescents and 67 parents.
• Participants provided feedback on various treatment components and overall unit helpfulness.

Main Results:

• Two-thirds of adolescents and nearly half of parents positively valued the unit's treatment, particularly the emphasis on individual responsibility.
• However, over half of parents and one-third of adolescents felt the unit was unhelpful.
• Parents expressed concerns regarding treatment control, care, and family involvement (family group therapy).
• Adolescents criticized the unit's location within an adult psychiatric hospital.

Conclusions:

• Adolescent psychiatric services require tailored approaches to effectively meet the unique needs of this population.
• Consumer opinions are vital for improving the planning, provision, and delivery of adolescent mental health services.