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Implementing Research Shared (Core) Facility Billing Systems.

Ameet A Chimote1, Christopher Mayhew2,3, Sherry Thornton2,4

  • 1Department of Internal Medicine Division of Nephrology University of Cincinnati CincinnatiOhio45267 USA.

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Summary

Implementing integrated software for Research Shared Facilities (RSF) streamlines operations. Lessons learned from two systems offer best practices for academic institutions seeking efficient resource management and scientific acceleration.

Keywords:
billingcentralizationcentralized billing systemcompliancecore facilitiescore facilitycore facility administrationdecision-makingorganization and administrationresearch administrationshared facilitysoftware

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Area of Science:

  • Biomedical Research Infrastructure
  • Translational Science Support
  • Academic Core Facilities Management

Background:

  • Research Shared Facilities (RSF) are crucial for advancing basic and translational science.
  • Effective management of RSF resources, including ordering, reservations, and billing, is essential for institutional efficiency.
  • Integrated software systems offer a centralized solution for managing diverse RSF operations.

Purpose of the Study:

  • To identify best practices for implementing integrated software systems in Research Shared Facilities.
  • To share lessons learned from the deployment of two distinct centralized billing software solutions for RSF.
  • To provide guidance for academic institutions considering similar software implementations.

Main Methods:

  • Analysis of implementation experiences with two different centralized billing software systems for RSF.
  • Identification of key considerations and challenges encountered during software deployment.
  • Documentation of best practices derived from practical application.

Main Results:

  • Centralized software systems enhance efficiency in RSF operations like ordering, equipment reservation, and billing.
  • Implementation challenges include user adoption, data integration, and system customization.
  • Successful deployment requires careful planning, stakeholder engagement, and robust training.

Conclusions:

  • Integrated software platforms are valuable resources for academic institutions to optimize RSF operations.
  • Adopting best practices and learning from implementation experiences can mitigate challenges and maximize benefits.
  • Strategic implementation of centralized billing systems supports the acceleration of scientific research.