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[A listening and psychological support line for people with MS]
Clément Nougarède1, Nathanaël Altmann1
111 rue Sainte-Anastase, 75003 Paris, France.
Abstract:
The French Multiple Sclerosis Association offers a psychological helpline for people with this disease, their families, friends and caregivers. Two clinical psychologists answer this toll-free number, which is accessible seven days a week at set times. They offer callers active listening and adapted support, particularly after the announcement of the medical diagnosis and/or in times of difficulty. The space thus created for discussion allows them to address emotional or personal aspects, material situations, as well as questions and problems associated with the experience of the disease.
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