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Published on: July 27, 2018
Digital natives aren't concerned much about privacy, or are they?
Edith Maier1, Michael Doerk2, Ulrich Reimer1
1Eastern Switzerland University of Applied Sciences, Institute for Information and Process Management, St. Gallen, Switzerland.
Digital natives worry about voice assistant privacy but share data for benefits. They feel powerless and unaware of regulations, preferring government protection over self-management.
Area of Science:
- Human-Computer Interaction
- Digital Privacy
- Consumer Behavior
Background:
- Voice assistants are increasingly integrated into private life, collecting substantial personal data.
- This integration raises significant privacy concerns among users.
- Understanding user attitudes and behaviors regarding data privacy is crucial.
Purpose of the Study:
- To investigate digital natives' attitudes towards privacy with voice assistants.
- To examine their actual and intended behaviors in privacy-sensitive contexts.
- To gather user recommendations for data protection.
Main Methods:
- A mixed-method study was conducted.
- Involved 65 participants identified as 'digital natives'.
- Assessed privacy attitudes, behaviors, and policy recommendations.
Main Results:
- Most participants express privacy concerns but will share data if benefits are perceived.
- A prevalent sentiment includes uncertainty about data usage, powerlessness, mistrust in tech companies, and lack of transparency.
- Few actively manage privacy, relying instead on governmental regulation, despite limited awareness of existing laws like GDPR and the Digital Services Act.
Conclusions:
- Digital natives exhibit a complex privacy calculus, balancing risks and benefits.
- There is a significant gap in user awareness of data protection regulations.
- A strong reliance on external regulation for privacy management is evident, alongside a desire to limit pervasive digitalization.
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