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Assessing Technology Implementation Success for Highway Construction and Asset Management
Amit Tripathi1, Gabriel B Dadi2, Hala Nassereddine2
1Department of Civil, Construction and Environmental Engineering, Iowa State University, Ames, IA 50010, USA.
Sensors (Basel, Switzerland)
|April 13, 2023
Summary
Successful technology implementation in transportation requires evaluating people, processes, and technology maturity. This research provides a framework for Departments of Transportation (DOTs) to assess and improve these areas for better project outcomes.
Area of Science:
- Transportation Engineering
- Technology Management
- Public Administration
Background:
- Increasing demand for safe and reliable infrastructure necessitates advanced technology in transportation.
- Declining staff levels at transportation agencies require more efficient technology adoption strategies.
Purpose of the Study:
- To assess the relative importance of people, processes, and technology for successful technology implementation in Departments of Transportation (DOTs).
- To develop a framework for DOTs to evaluate and enhance their maturity in people, processes, and technology for implementation success.
Main Methods:
- Comprehensive literature review.
- Survey of all 50 state DOTs.
- In-person workshop with 18 DOT experts for validation.
Main Results:
- Findings indicate that understanding people, processes, and technology maturity is crucial for successful technology implementation.
- Six key factors influencing technology implementation were identified, highlighting the relative importance of people, processes, and technology.
Conclusions:
- DOTs can utilize the presented framework to self-assess and identify pathways to higher maturity levels in people, processes, and technology.
- The framework is adaptable for various technology implementation initiatives, including AIDC, sensing, and safety technologies.
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