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Cybersecurity Advocates: Force Multipliers in Security Behavior Change.

Julie Haney¹, Wayne Lutters², Jody Jacobs¹

¹National Institute of Standards and Technology.

IEEE Security & Privacy

|April 13, 2023

Summary

This summary is machine-generated.

Successful cybersecurity advocates encourage secure behaviors. Our research identifies key advocate qualities, aiding in recruiting and developing professionals for people-oriented security roles.

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Area of Science:

Cybersecurity
Human-Computer Interaction
Organizational Behavior

Background:

Cybersecurity advocates play a crucial role in promoting positive security behaviors among individuals and organizations.
Effective advocacy is essential for bridging the gap between technical security measures and user adoption.
Understanding the characteristics of successful advocates can inform strategies for workforce development.

Purpose of the Study:

To identify and describe the key qualities and characteristics of successful cybersecurity advocates.
To provide practical insights for organizations seeking to recruit and train cybersecurity professionals in advocacy roles.
To explore the implications of advocacy effectiveness for the broader cybersecurity workforce.

Main Methods:

Qualitative research methods were employed to gather data on advocate behaviors and perceived success factors.
Analysis of case studies and interviews with cybersecurity professionals in advocacy positions.
Identification of common themes and attributes associated with effective cybersecurity advocacy.

Main Results:

Successful advocates possess strong communication skills, empathy, and the ability to translate complex security concepts into understandable terms.
Key qualities include building trust, fostering collaboration, and demonstrating a genuine commitment to security.
Advocates who effectively influence behavior often have a deep understanding of user psychology and organizational dynamics.

Conclusions:

The findings highlight the importance of 'people-oriented' skills in cybersecurity roles beyond traditional technical expertise.
Recruiting and developing individuals with these identified advocate qualities can significantly enhance an organization's security posture.
Investing in cybersecurity advocacy training is crucial for expanding a capable and effective cybersecurity workforce.