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Causality of the Satisfaction-Performance Relationship: A Task Experiment
Ludmila Dudasova1, Martin Vaculik1, Jakub Prochazka1,2
1Department of Psychology, Faculty of Social Studies, Masaryk University, Brno, Czech Republic.
Europe'S Journal of Psychology
|April 17, 2023
Summary
This study found that higher task satisfaction leads to better task performance. Perceived performance also influences satisfaction, suggesting a reciprocal relationship in the workplace.
Area of Science:
- Psychology
- Organizational Behavior
- Human Performance
Background:
- The relationship between employee satisfaction and productivity is a long-standing debate in organizational psychology.
- Previous research has struggled to establish clear causality between job satisfaction and performance.
Purpose of the Study:
- To investigate the causal links between task satisfaction and task performance.
- To examine the influence of perceived performance on task satisfaction.
Main Methods:
- An experiment with 143 participants performing a Stroop test task repeatedly.
- Measurement of objective performance and task satisfaction at each repetition.
- Manipulation of perceived performance through assigned high/low feedback.
- Path analysis to examine the relationships between variables.
Main Results:
- Task satisfaction was found to positively influence task performance.
- Perceived task performance significantly influenced task satisfaction.
- The study supports a reciprocal relationship between satisfaction and performance.
Conclusions:
- Worker happiness and productivity are causally linked, with satisfaction impacting performance.
- Perceptions of performance play a crucial role in shaping an individual's satisfaction.
- Findings provide empirical evidence for the interplay between affect and cognition in work settings.
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