Building Radical Listening and Empathy through an Implementation Lab in an Undergraduate Microbiology Course

With rapid advances in science and technology, individuals are faced with the challenging process of making decisions based on sound and accurate information. As a result, to promote scientific literacy, scientists must be able to engage with a wide range of audiences in an inclusive and engaging manner. In addition to a solid knowledge of facts and data, effective scientific communication requires an empathetic approach that comes from a place of understanding and values the knowledge and experience of the intended audience. Here, we present two modules designed to introduce undergraduate students to fundamental concepts in empathetic science communication and provide an opportunity for students to develop a personalized methodology. Over the course of two 75-min classes, students engaged in the process of character development and role play in support of discussions around vaccine hesitancy or community-based service learning. Based on student feedback, the module was well received and supported student growth as engaged scientists and citizens.