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Factors influencing cloud service quality and their relationship with customer satisfaction and loyalty

Rajesh Agarwal1,2, Sanjay Dhingra1

  • 1University School of Management Studies, Guru Gobind Singh Indraprastha University, New Delhi, India.

Heliyon
|April 27, 2023
PubMed

Keywords:
Cloud service qualityCustomer loyaltyCustomer satisfactionIndiaPLS SEM

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