Implementing a Personal Librarian Program to Rebuild Connections With Medical Students

Health sciences librarians may be experiencing a fundamental sense of disconnection from medical students as the reliance on online resources and post-pandemic acceptance of remote learning chip away at use of the physical library. In response, librarians have investigated a variety of virtual approaches to counter the loss of face-to-face contact with patrons. Numerous reports in the literature explore ways to build virtual relationships with patrons. This case study discusses a project by the Savitt Medical Library of the University of Nevada, Reno School of Medicine to implement a Personal Librarian Program that promoted communication between librarians and learners.