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The seven troubles with norm-compliant robots.

Tom N Coggins1, Steffen Steinert1

  • 1Department of Values, Technology and Innovation, Faculty of Technology, Policy and Management, Delft University of Technology, Delft, The Netherlands.

Ethics and Information Technology
|May 1, 2023
PubMed
Summary

This study complicates the view that social robots should learn norms, highlighting seven key troubles with norm-compliant robots. Researchers must consider these issues for responsible robot development and machine ethics.

Keywords:
Machine ethicsNormsRobot ethicsRobotsSocial normsSocial robots

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Area of Science:

  • Robotics
  • Machine Ethics
  • Human-Robot Interaction

Background:

  • The prevailing assumption is that social robots should learn norms for user and societal benefit.
  • This perspective is prevalent in robotics and machine ethics research.

Purpose of the Study:

  • To critically examine the assumption that norm-compliant robots are inherently beneficial.
  • To introduce and discuss seven significant problems associated with norm-compliant robots.

Main Methods:

  • Conceptual analysis of normativity in artificial intelligence.
  • Identification and elaboration of seven distinct challenges for norm-compliant robots.

Main Results:

  • Seven key troubles with norm-compliant robots are identified: norm biases, paternalism, tyrannies of the majority, pluralistic ignorance, paths of least resistance, outdated norms, and technologically-induced norm change.
  • The research highlights a gap in the current literature regarding the negative implications of norm-compliant robots.

Conclusions:

  • Simply making robots norm-compliant may lead to unintended negative consequences.
  • Addressing these identified troubles is crucial for the ethical development of social robots and advancing machine ethics.