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Updated: Jul 31, 2025

Psychophysiological Assessment of the Effectiveness of Emotion Regulation Strategies in Childhood
Published on: February 11, 2017
Improved professional practices in social services through Emotional Labor strategies
Tea Gvelesiani1, Shorena Sadzaglishvili2, Ketevan Gigineishvili2,3
1GIPA - Georgian Institute of Public Affairs, Tbilisi, Georgia.
Abstract:
The present study provides an analysis of Emotional Labor (EL) and its consequences for professional social work practitioners in Georgia. This mixed-methods study comprised two stages. First, a qualitative study was conducted to determine the organizational characteristics defined by social work practitioners (N = 70). Second, a quantitative study was undertaken among the members of the Georgian Association of Social Workers (N = 165) to determine the direct and indirect influences of organizational characteristics on EL and work outcomes, namely, personal accomplishment and burnout. The results are pragmatic and applicable for organizations providing social services to gain positive results at the individual and organizational levels.
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