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Improving Narrative Feedback for Resident-Led Academic Rounds: The Effects of Assessment Form Design Changes.

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Moving the feedback comment section to the top of assessment forms significantly increased the quantity and specificity of narrative feedback provided to residents. This simple formatting change enhances the quality of formative assessments.

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Area of Science:

  • Medical Education
  • Assessment and Evaluation

Background:

  • Learners benefit from narrative feedback, but often find it insufficient in quality and quantity.
  • Formatting changes in assessment forms are a practical intervention with under-explored impacts on feedback.

Purpose of the Study:

  • To investigate the effect of relocating the comment section on residents' oral presentation assessment forms from the bottom to the top.
  • To determine if this formatting change impacts the quality of narrative feedback.

Main Methods:

  • Utilized a feedback scoring system based on deliberate practice theory to assess written feedback quality.
  • Analyzed 93 assessment forms (comment section at bottom) and 133 forms (comment section at top) from January to December 2017.
  • Assessed word count and presence of narrative comments.

Main Results:

  • Forms with the comment section at the top had significantly more non-blank comment sections compared to those with the section at the bottom (p=.011).
  • A significant increase in feedback specificity regarding task components (what was done well) was observed when the comment section was at the top (p≤.0001).

Conclusions:

  • Prominently placing the feedback section at the top of assessment forms increases engagement and the number of filled sections.
  • This simple formatting adjustment enhances the specificity of feedback related to task components, improving feedback quality.