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Measuring Interprofessional Collaboration's Impact on Healthcare Services Using the Quadruple Aim Framework: A
Yang Yann Foo1, Xiaohui Xin2, Jai Rao3,4
1Department of Technology Enhanced Learning and Innovation, Duke-NUS Medical School, Singapore 169857, Singapore.
This study proposes a framework to prove the return on investment (ROI) of interprofessional collaboration (IPC) in healthcare. By examining patient outcomes, experience, provider well-being, and costs, it aims to provide evidence for team-based care effectiveness.
Area of Science:
- Healthcare Management
- Health Services Research
- Interprofessional Education
Background:
- Interprofessional collaboration (IPC) is crucial for effective team-based care, yet definitive proof of its impact on healthcare outcomes and return on investment (ROI) remains elusive.
- Lack of a unifying conceptual framework and reliance on single-method study designs hinder the demonstration of IPC's ROI.
- Healthcare leaders require robust evidence to justify investments in IPC and associated manpower reforms.
Purpose of the Study:
- To describe a research protocol for examining the ROI of IPC.
- To utilize the Quadruple Aim framework, assessing patient outcomes, patient experience, provider well-being, and cost of care.
- To address the existing gaps in evidence regarding the tangible effects of team-based care.
Main Methods:
- A multimethod approach integrating quantitative and qualitative methodologies.
- Quantitative methods for measuring patient outcomes.
- Qualitative methods for assessing patient experience and provider well-being, complemented by time-driven activity-based costing for healthcare costs.
Main Results:
- The protocol outlines a comprehensive approach to evaluating IPC's ROI across four key dimensions.
- It proposes a mixed-methods design to capture a holistic view of IPC's impact.
- The study is situated in a Singaporean neurological center, providing a specific clinical context.
Conclusions:
- This protocol provides a structured approach to generate definitive evidence on the ROI of IPC.
- By adopting the Quadruple Aim and a multimethod design, the study aims to overcome limitations of previous research.
- The findings are expected to inform healthcare leaders and guide institutional reforms to facilitate effective IPC.
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