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Management of hemotherapy services in the context of the COVID-19 pandemic
Mariluce Karla Bomfim de Souza1, Patrícia Sodré Araújo2, Laíse Caroline Costa Soares2
1Instituto de Saúde Coletiva, Universidade Federal da Bahia. R. Basílio da Gama s/nº, Campus Universitário Canela. 40.110-040 Salvador BA Brasil. marilucejbv@yahoo.com.br.
Insights
This study explored hemotherapy service management during the COVID-19 pandemic in Brazil. Managers faced resource limitations and donor challenges, highlighting the need for improved crisis strategies and worker protection.
Area of Science:
- Public Health
- Health Services Management
- Epidemiology
Background:
- The COVID-19 pandemic significantly impacted healthcare services globally, including blood transfusion services.
- Maintaining adequate blood supply and ensuring safety are critical during public health crises.
Purpose of the Study:
- To analyze the management of hemotherapy services (HS) in Brazil during the COVID-19 pandemic.
- To understand the perspectives of municipal managers on HS organization and challenges.
Main Methods:
- Qualitative study employing semi-structured interviews with HS managers in three Brazilian capitals.
- Lexicographic textual analysis of interview content using Iramuteq software.
- Descending Hierarchical Classification (DHC) to identify key themes.
Main Results:
- Six classes emerged: resource availability, service capacity, donor attraction strategies/challenges, worker protection, crisis management, and communication strategies.
- Managers identified numerous strategies but also significant limitations and challenges.
- The pandemic exacerbated existing difficulties in HS organization and management.
Conclusions:
- Effective management of hemotherapy services requires robust resource allocation, strategic donor engagement, and comprehensive crisis preparedness.
- Addressing challenges in worker protection and communication is crucial for maintaining blood supply during health emergencies.
- Pandemic conditions necessitate adaptive and resilient strategies for hemotherapy service operations.
Abstract:
This study aimed to analyze the management of hemotherapy services (HS) in the context of the COVID-19 pandemic from the perspective of municipal managers in different regions of Brazil. A qualitative approach with semi-structured interviews was applied to HS managers in the three Brazilian capitals, from different regions of Brazil, during the period between September 2021 and April 2022. The textual content of the interviews was submitted to lexicographic textual analysis using the free access software, Iramuteq. The managers' perceptions resulted from the descending hierarchical classification (DHC) analysis, which generated six classes: availability of resources for the development of work; installed capacity of services; strategies and challenges for attracting blood donors; risks and worker protection; measures for crisis management; and communication strategies for the adhesion of candidates for donation. The analysis highlighted several strategies used by the management, as well as pointed out limits and challenges for HS organization and management, exacerbated in the context of the pandemic.
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