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Moral sensitivity in business: A revised measure.

David Schmocker¹, Carmen Tanner^1,2, Johannes Katsarov³

¹Plattenstrasse 32, 8032 Zurich, Switzerland Department of Banking and Finance, University of Zurich.

Current Psychology (New Brunswick, N.J.)

|May 22, 2023

Summary

This study validates a new measure for assessing moral sensitivity (MS) in the workplace. Empathic responsiveness was found to enhance moral sensitivity, offering practical applications for ethical management.

Keywords:

Ethical sensitivity Moral awareness Moral competences Moral intelligence Moral sensitivity

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Area of Science:

Psychology
Business Ethics
Organizational Behavior

Background:

Moral sensitivity (MS) is crucial for managing workplace ethics.
Existing measures for MS lack sufficient reliability and validity.
A revised measure for the business domain (R-MSB) was developed.

Purpose of the Study:

To test the psychometric properties of the revised moral sensitivity in business (R-MSB) measure.
To assess individual differences in moral and business-related value sensitivity.
To investigate the relationship between affective/empathic responses and MS/business sensitivity (BS).

Main Methods:

Psychometric analysis of the R-MSB measure.
Utilized two heterogeneous samples of Swiss and German employees (N=1168).
Conducted three analytical studies examining factorial structure, validity, and associations with empathy.

Main Results:

The R-MSB measure demonstrated good factorial structure, construct validity, and criteria-related validity.
Empathic responsiveness was positively associated with moral sensitivity.
The study provides evidence for the reliability and validity of the R-MSB instrument.

Conclusions:

The R-MSB is a reliable and valid instrument for assessing moral sensitivity in business contexts.
Empathy plays a significant role in enhancing moral sensitivity.
Findings offer practical implications for improving ethical management and employee training.