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Integration of the Registered Nurse Care Coordinator Role in a Federally Qualified Health Center
Jessica Alicea-Planas1, Susan Burger
1Egan School of Nursing and Health Studies, Fairfield University, Fairfield, Connecticut (Dr Alicea-Planas); and School of Nursing, Southern Connecticut State University, New Haven (Dr Burger).
Abstract:
The purpose of this 1-group, retrospective case study was to analyze the expanded role of registered nurse care coordination (RNCC) on health outcomes in a primary care setting in its real-life context. The convenience sample consisted of 244 adults diagnosed with uncontrolled diabetes mellitus and/or hypertension. Secondary data entered into the electronic health record by the health care team during patient visits pre- and post-implementation of the RNCC program were analyzed. Clinical findings suggest that RNCC may provide a valuable service. Additionally, financial analysis demonstrated that the cost of the RNCC position was both self-sustaining and revenue producing.
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