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Updated: Jul 29, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Revisiting our approach to behavioral health referrals
David R Kraus1, Adrienne A Williams1, Keia Hobbs1
1Outcome Referrals, Inc., Framingham, MA (Drs. Kraus and Trudeau); University of Illinois at Chicago College of Medicine (Drs. Williams and Hobbs); University of Massachusetts, Amherst (Dr. Constantino); University at Albany, SUNY, NY (Dr. Boswell).
Abstract:
This system of matching referrals to behavioral health practitioners' historical effectiveness seeks to strengthen patient outcomes.
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