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Updated: Jul 29, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
A novel approach for assessing bias during team-based clinical decision-making
Natalie Pool1, Megan Hebdon2, Esther de Groot3
1School of Nursing, University of Northern Colorado, Greeley, CO, United States.
Implicit bias in group decision-making can harm patient care. The de Groot Critically Reflective Diagnoses Protocol (DCRDP) offers a new way to assess team dynamics and promote equitable healthcare decisions.
Area of Science:
- Healthcare Quality and Safety
- Health Services Research
- Medical Education
Background:
- Multidisciplinary clinical decision-making is common, but evaluating implicit bias within these groups is challenging.
- Implicit bias can compromise the equitable delivery of evidence-based interventions and negatively affect patient outcomes.
- Novel methods are needed to detect and analyze implicit bias in collective clinical decision-making processes.
Purpose of the Study:
- To introduce the de Groot Critically Reflective Diagnoses Protocol (DCRDP) as a data analysis tool.
- To evaluate group dynamics as a foundation for understanding how interactions introduce bias into collective clinical decision-making.
- To demonstrate the DCRDP's utility in identifying and addressing team-based bias in healthcare settings.
Main Methods:
- The DCRDP assesses six criteria: challenging groupthink, critical opinion sharing, research utilization, openness to mistakes, feedback exchange, and experimentation.
- A numerical scoring system (1-4) was developed based on the strength and frequency of coded exemplar quotes for each criterion.
- The DCRDP was applied as a coding scheme to transcripts of recorded group decision-making meetings.
Main Results:
- The DCRDP proved to be a practical tool for examining bias in group decision-making processes.
- The protocol provides a numerical score reflecting team interactivity, reflectivity, functioning, and equity.
- Application to meeting transcripts demonstrated its feasibility for analyzing group dynamics.
Conclusions:
- The DCRDP is an effective tool for recognizing team-based bias in clinical settings.
- The protocol can inform the design and testing of implementation strategies to improve equity.
- The DCRDP supports reflexivity and monitoring of long-term outcomes for more equitable healthcare decision-making.
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