Effects of emotional illness and age upon the resolution of discrepant messages

To determine their ability to interpret messages, normal and disturbed children, adolescents, and adults (ns = 10) were shown videotaped statements containing discrepant verbal and nonverbal components and statements containing consistent verbal and nonverbal components. No significant differences were observed between subjects in response to the consistent messages regardless of age or mental status; however, pronounced differences occurred under the condition with discrepant messages. Among normal subjects a developmental shift was observed, i.e., an inverse relation was found between age and reliance upon verbal content. Younger normal subjects relied upon the verbal content of a message in interpretation, while adults relied upon the nonverbal elements. Disturbed subjects regardless of age relied primarily upon the verbal content of the discrepant message.