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ADCC's Improving Goal Concordant Care Initiative: Implementing Primary Palliative Care Principles
Elizabeth T Loggers1, Amy A Case2, Marcin Chwistek3
1Clinical Research Division, Fred Hutchinson Cancer Center, Division of Oncology (E.T.L.), University of Washington, Seattle, WA, USA.
The Improving Goal Concordant Care Initiative (IGCC) enhanced communication skills training and documentation for cancer care. While progress is being made, slow uptake of documentation highlights areas for improvement in delivering goal-concordant care.
Area of Science:
- Oncology
- Palliative Care
- Healthcare Quality Improvement
Background:
- High-quality goals of care communication (GOCC) is crucial for patient-centered cancer care.
- Oncologists often face challenges in delivering and documenting GOCC due to lack of training and support.
Purpose of the Study:
- To describe the design and early implementation of the Improving Goal Concordant Care (IGCC) Initiative.
- To assess the feasibility and initial outcomes of a multi-site initiative to enhance GOCC in academic cancer centers.
Main Methods:
- The IGCC initiative involved four core components: communication skills training (CST), structured electronic health record documentation, defined GOCC expectations, and a measurement framework.
- The RE-AIM framework guided the evaluation of process and outcome measures, including CST completion, clinician-reported outcomes, patient-reported measures (Heard and Understood scale), and future claims-based utilization metrics.
Main Results:
- Implementation of IGCC components is underway at all 10 participating centers.
- 35% of clinicians completed CST, with high ratings for quality and likelihood to recommend. Patient-reported data collection is ongoing, with slow but progressing uptake of GOCC documentation.
Conclusions:
- The IGCC initiative demonstrates a structured approach to improving GOCC in academic cancer centers.
- Flexibility in implementation is key for collaboration but complicates the assessment of intervention effectiveness and fidelity.
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