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Training for virtual care: What do the experts think?

Vernon Curran¹, Ann Hollett¹, Emily Peddle¹

¹Faculty of Medicine, Memorial University of Newfoundland, St John's, Canada.

|June 5, 2023

Summary

This summary is machine-generated.

Healthcare providers need specific training in virtual care, focusing on technology integration, clinical adaptation, and patient communication. Continuing professional development is crucial for effective virtual care delivery beyond the pandemic.

Keywords:

Virtual care continuing professional development healthcare providers interviews key informants

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Area of Science:

Healthcare Technology
Medical Education
Telemedicine

Background:

Virtual care adoption accelerated during COVID-19, ensuring healthcare access.
Integrating new technologies in healthcare requires thorough provider preparation.
Continuing professional development (CPD) is essential for effective virtual care implementation.

Purpose of the Study:

To explore expert opinions on continuing professional development needs for healthcare providers in virtual care.
To identify key knowledge, skills, and abilities required for virtual care adoption.

Main Methods:

Qualitative study utilizing semistructured interviews.
Purposive sampling of key informants from Canadian virtual care organizations.

Main Results:

Identified three core areas for provider development: technology integration (including privacy/security), adapting clinical skills for virtual communication and rapport-building, and determining appropriate use cases for virtual versus in-person care.
Highlighted the need for providers to adapt examination techniques for virtual settings.

Conclusions:

Virtual care will remain integral to healthcare continuity and accessibility post-pandemic.
Expert input is vital for developing targeted CPD programs to address barriers and enhance virtual care adoption by healthcare providers.