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Design suggestions for a persuasive e-coaching application: A study on informal caregivers' needs
Shweta Premanandan1, Awais Ahmad2, Åsa Cajander2
1Department of Informatics and Media, Uppsala University, Uppsala, Sweden.
Digital Health
|June 7, 2023
Summary
Informal caregivers
Area of Science:
- Digital Health
- Human-Computer Interaction
- Caregiver Support
Background:
- Informal caregivers are crucial for home-based patient care.
- Caregiving presents complex challenges impacting caregiver well-being.
- There is a need for targeted support systems for informal caregivers.
Purpose of the Study:
- To identify the unmet needs of informal caregivers in Sweden.
- To propose design suggestions for an e-coaching application tailored to caregivers.
- To utilize the Persuasive System Design (PSD) model for intervention development.
Main Methods:
- Qualitative research design employing semi-structured interviews with 13 informal caregivers.
- Thematic analysis of interview data to identify caregiver needs.
- Application of the PSD model to map identified needs and inform design.
Main Results:
- Six key caregiver needs were identified: monitoring/guidance, formal care access, information access, community, informal support, and grief acceptance.
- Design suggestions for an e-coaching application were developed based on these needs.
- An extended PSD model was proposed, accommodating needs not covered by the original framework.
Conclusions:
- The study highlights critical needs of informal caregivers, informing e-coaching application design.
- An adapted PSD model was developed, offering a framework for future digital health interventions in caregiving.
- The findings support the development of technology-driven solutions to enhance caregiver well-being.
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