The PCMT model of organizational support: Scale development and theoretical application

Area of Science:

• Psychology
• Organizational Behavior
• Workplace Well-being

Background:

• Organizational support is crucial for employee well-being.
• Existing models may not fully capture the nuances of organizational support.
• The PCMT model proposes four distinct forms of organizational support.

Purpose of the Study:

• To develop and validate a psychometrically reliable scale for measuring the four forms of organizational support within the PCMT model.
• To advance theoretical understanding of organizational support and its impact.

Main Methods:

• Six studies involving 1,853 participants.
• Content validation, factor analysis, reliability, and measurement invariance testing.
• Scale validation through discriminant, convergent, and predictive validity assessments.
• Field deployment of the 24-item scale.

Main Results:

• A validated 24-item scale measuring four forms of organizational support was developed.
• The four forms of organizational support differentially predict dimensions of job burnout.
• The effects of organizational support on burnout spill over into the home domain.

Conclusions:

• The validated scale provides a tool for measuring organizational support, fostering new research.
• Conceptual alignment between support type and well-being outcomes enhances predictive validity.
• Understanding distinct forms of organizational support is key to improving employee and family well-being.