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Updated: Jul 26, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
[Practice improvement: workshops for caregivers]
Valérie Chaaya1, Christine Chansiaux2, Antoine Lynch2
1Équipe mobile de gériatrie externe, Cité des Fleurs, Fondation Diaconesses de Reuilly, 1 rue de Dieppe, 92400 Courbevoie, France.
Mobile geriatric outreach teams (EMGE) facilitate best practice sharing through workshops for caregivers in nursing homes. These sessions focus on practical skills, such as managing hearing aids and mastering medical terminology.
Area of Science:
- Gerontology
- Healthcare Education
- Communication Sciences
Context:
- Mobile geriatric outreach teams (EMGE) aim to disseminate best practices in elder care.
- Residential care facilities for the dependent elderly (Ehpad) require specialized caregiver training.
- Caregiver support is crucial for maintaining the quality of life for elderly residents.
Purpose:
- To equip caregivers in nursing homes with practical skills for managing hearing aid technology.
- To enhance caregivers' understanding and application of medical vocabulary through an etymology-based game.
- To improve the quality of care for elderly individuals with hearing loss and communication needs.
Summary:
- The EMGE Centre-Nord 92 developed two participatory workshops for caregivers in Ehpad facilities.
- One workshop focused on the practical handling of hearing aid devices for the elderly.
- A second workshop utilized an etymology-card game to reinforce medical vocabulary among caregivers.
Impact:
- Improved caregiver competency in managing assistive listening devices.
- Enhanced communication between caregivers and elderly residents, particularly those with hearing impairments.
- Potential for better health outcomes and resident satisfaction through effective care practices.
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