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Related Concept Videos

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

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The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
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The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
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Related Experiment Video

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[Take a seat when talking with a patient].

Louise S van Galen1,2, Katinka J A H Prince3, Prabath W Nanayakkara1

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Summary

Physician posture matters in patient communication. Sitting during patient interactions improves patient satisfaction and compliance, and is not more time-consuming than standing.

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Area of Science:

  • Medical Communication
  • Patient-Physician Relationship
  • Non-Verbal Communication

Background:

  • Effective communication is vital for the patient-doctor relationship, influencing patient satisfaction and compliance.
  • Non-verbal cues, particularly physician posture, play a significant role in complex patient interactions.
  • There's a growing trend for physicians to stand during bedside interactions, potentially due to perceived time constraints.

Conclusions:

  • Physician posture is a critical, yet often overlooked, component of effective patient communication.
  • Adopting a sitting posture at the bedside can significantly improve patient-physician interactions and outcomes.
  • Healthcare professionals should reconsider standing as the default posture, embracing sitting to foster better patient relationships.