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What factors do patients consider when choosing a hand surgeon?
Monika Debkowska1, Brian Lynch1, Jeremy Ruskin1
1Department of Orthopaedic Surgery, Stony Brook University Hospital, Stony Brook, NY, USA.
Case Reports in Plastic Surgery & Hand Surgery
|June 22, 2023
Summary
Patients often choose hand surgeons via referrals. Key factors in surgeon selection include credentials and insurance, highlighting the need to inform referring physicians.
Area of Science:
- Orthopedic Surgery
- Patient-Reported Outcomes
Background:
- Understanding patient decision-making is crucial for healthcare provider selection.
- Identifying key factors influencing patient choice of a hand surgeon is essential for practice development.
Observation:
- A survey of 303 patients was conducted to determine their criteria for selecting a hand surgeon.
- Referrals from medical professionals or personal contacts were the most common method for finding a hand surgeon (p < .05).
Findings:
- Surgeon credentials and accepted insurance were the most frequently prioritized factors (p < .001).
- Statistical analysis confirmed the significance of credentials and insurance in patient choice.
Implications:
- Healthcare practices should focus on highlighting surgeon qualifications and insurance compatibility.
- Educating referring physicians about practice offerings can improve patient referrals and selection outcomes.
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