Workload Balancing in Emergency Night Shifts for a Multicenter Diagnostic Imaging Department: a RIS-Integrated...

Area of Science:

• Radiology
• Healthcare Management
• Information Systems

Background:

• Radiological workload distribution presents challenges, especially during off-peak hours.
• Ensuring continuity of care and radiologist well-being is crucial in diagnostic departments.

Purpose of the Study:

• To implement and evaluate a Radiology Information System (RIS) function for workload balancing.
• To manage radiological activities between main hospital and district hospital teams during emergency nights and holidays.

Main Methods:

• Development and integration of a dedicated balancing function within the existing RIS.
• Application of the function during emergency nights and holiday shifts involving two distinct radiologist teams.

Main Results:

• Successful balancing of radiological activities and workloads between the two radiologist groups.
• Preservation of care continuity throughout the shifts.

Conclusions:

• The implemented RIS function effectively balances workload, enhancing operational efficiency.
• The system supports radiologist experience and confidence, crucial for sustained performance.