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Robot's Inner Speech Effects on Human Trust and Anthropomorphism.
Arianna Pipitone1,2, Alessandro Geraci3, Antonella D'Amico3
1Department of Humanities, University of Palermo, Viale delle Scienze, 90128 Palermo, Italy.
Summary
This study explored how robots with inner speech systems affect human perception. Robots exhibiting overt self-talk enhanced perceived animacy and intelligence, improving human-robot interaction.
Area of Science:
- Human-Computer Interaction
- Cognitive Psychology
- Robotics
Background:
- Inner speech is a covert internal conversation crucial for human cognition.
- Simulating inner speech in robots may enhance human trust and perception of robot qualities.
- Existing research lacks empirical evidence on the impact of robot inner speech on user perception.
Purpose of the Study:
- To investigate the influence of a robot's overt inner speech system on human users' perceptions.
- To assess the impact on trust, anthropomorphism, animacy, likeability, intelligence, and safety.
- To compare user perceptions between robots with and without inner speech simulation.
Main Methods:
- A pre-test/post-test control group design was employed.
- Participants interacted with either a robot with an overt inner speech system (experimental) or a robot with only outer speech (control).
- Questionnaires measured perceptions of inner speech and trust before and after interaction.
Main Results:
- The experimental group, interacting with the robot exhibiting inner speech, showed significant differences in pre-test and post-test assessments.
- Robot inner speech positively influenced participants' perceptions of the robot's animacy and intelligence.
- No significant differences were noted in other measured perceptions like anthropomorphism, likeability, or safety.
Conclusions:
- Implementing overt inner speech systems in robots can enhance user perception of robot intelligence and animacy.
- This finding has implications for designing more engaging and trustworthy human-robot interactions.
- Further research is needed to explore the nuances of inner speech simulation in diverse robotic applications.
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