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Navigating Virtual Care Services in Ontario Urban Hospitals, Using Patient Journey Mapping

Karishini Ramamoorthi1, Rebecca Liu1, Jamie Fujioka1

  • 1Women's College Hospital Institute for Health Systems Solutions and Virtual Care (WIHV), Women's College Hospital, Toronto, Canada.

Journal of Patient Experience
|June 26, 2023
PubMed

Keywords:
clinician–patient relationshippatient engagementpatient expectationspatient perspectives/narrativestelehealth

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