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Prediction of Waiting Times in A&E
Luis F Arias-Gómez1, Thomas Lovegrove2, Holger Kunz1
1Institute of Health Informatics, University College London, London, United Kingdom.
This study introduces an AI-enabled approach to predict emergency department (A&E) waiting times, outperforming traditional methods. Machine learning models offer a more dynamic solution for patient flow management.
Area of Science:
- Emergency Medicine
- Artificial Intelligence
- Data Science
Background:
- Accurate prediction of waiting times in emergency departments (A&E) is crucial for effective patient flow management.
- Traditional methods like rolling averages fail to capture the complex contextual factors influencing A&E wait times.
- The pre-pandemic period (2017-2019) provides a valuable dataset for developing robust predictive models unaffected by recent global health events.
Purpose of the Study:
- To develop and evaluate an AI-enabled method for predicting patient waiting times in A&E departments.
- To compare the performance of machine learning algorithms against conventional prediction techniques.
- To establish a more dynamic and accurate system for forecasting patient discharge times prior to arrival.
Main Methods:
- Utilized retrospective A&E patient data from 2017-2019.
- Trained and tested Random Forest and XGBoost regression models to predict time to discharge.
- Applied models to a dataset of 68,321 patient observations using a comprehensive feature set.
Main Results:
- The XGBoost model achieved a Root Mean Square Error (RMSE) of 82.66 and a Mean Absolute Error (MAE) of 64.31.
- The Random Forest model demonstrated strong performance with RMSE=85.31 and MAE=66.71.
- Both AI models significantly improved predictive accuracy compared to standard methods.
Conclusions:
- AI-enabled regression models, specifically XGBoost and Random Forest, offer a more dynamic and accurate approach to predicting A&E waiting times.
- These advanced methods provide valuable insights for optimizing patient flow and resource allocation in emergency departments.
- The findings suggest a shift towards data-driven, predictive analytics for enhanced operational efficiency in healthcare settings.
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