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Achieving Digital Health Equity by Personalizing the Patient Experience.
Priya Bathija1, Elizabeth A Krupinski2, Jorge A Rodriguez3
1Nyoo Health, Chicago, Illinois, USA.
Telemedicine Reports
|July 5, 2023
Summary
The COVID-19 pandemic accelerated virtual care adoption, but highlighted significant gaps in digital health equity. Addressing these disparities is crucial for improving healthcare access through technology.
Area of Science:
- Health Informatics
- Digital Health
- Health Equity
Background:
- The COVID-19 pandemic significantly increased virtual care utilization, demonstrating its benefits.
- However, the pandemic also exposed critical limitations and disparities in accessing digitally enabled healthcare.
Purpose of the Study:
- To summarize key discussions from the Third Annual Virtual Care Symposium on digital health equity.
- To explore strategies for achieving digital health equity and addressing disparities.
Main Methods:
- Summarized key points from a panel discussion at the Mass General Brigham Virtual Care Symposium.
- Focused on expert insights regarding digital equity and inclusion in healthcare.
Main Results:
- Four experts identified key domains of digital equity and inclusion.
- Discussed hospital strategies to address digital equity and opportunities for specific populations like Medicaid recipients.
Conclusions:
- Understanding the root causes of digital health disparities is essential.
- Developing targeted strategies can improve access to quality healthcare via digital channels.
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