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Efficient Collaboration Between Radiologists Using the PACS-Integrated Refer Function to Reduce Communication Times.

Seungsoo Lee1, Eun-Kyung Kim1, Soo Yoon Chung1

  • 1Department of Radiology, Research Institute of Radiological Science and Center for Clinical Imaging Data Science, Yongin Severance Hospital, Yonsei University College of Medicine, 363, Dongbaekjukjeon-daero, Giheung-gu,Gyeonggi-do 16995, Yongin-si, South Korea.

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The picture archiving and communication systems (PACS)-integrated refer function enhances radiologist collaboration for image interpretation and quality control. This system facilitates efficient communication, with most refers answered quickly, improving daily reading sessions.

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Area of Science:

  • Radiology
  • Medical Informatics
  • Healthcare Communication

Background:

  • Effective communication between radiologists and radiographers is crucial for efficient diagnostic workflows.
  • Traditional communication methods can be time-consuming and may lead to delays in image interpretation and quality control.

Purpose of the Study:

  • To evaluate the effectiveness of a picture archiving and communication systems (PACS)-integrated refer function in improving collaboration between radiologists and radiographers.
  • To assess the impact of this system on communication efficiency during daily reading sessions.

Main Methods:

  • A retrospective analysis of refers sent via a PACS-integrated refer system between March 2020 and December 2021.
  • Categorization of refers by receiver (intra-division radiologists, inter-division radiologists, radiographers) and content (image interpretation consultation, image quality control).
  • Evaluation of answered refer proportions, content, timing, and response time intervals using the Mann-Whitney U test.

Main Results:

  • Out of 691 refers, 83.8% were answered directly through the PACS refer function.
  • Radiologist-to-radiologist refers (59.8%) primarily concerned image interpretation consultation (82.6%), with a median response time of 9-10 minutes.
  • Radiologist-to-radiographer refers (98.9%) focused on image quality control, with a median response time of 87 minutes (63% within 6 hours).

Conclusions:

  • The PACS-integrated refer function significantly facilitates communication between radiologists for image interpretation.
  • The system improves collaboration with radiographers for image quality control, though response times differ.
  • This tool enhances daily reading sessions by streamlining communication and consultation processes.