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Multi-user conflict resolution mechanisms for smart home environments.

Mahmoud Mohammad Aljawarneh1,2, Shahid Munir Shah3, Lachhman Das Dhomeja4

  • 1Faculty of Information Technology, Applied Science Private University, Amman, Jordan.

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|July 6, 2023
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Summary

User conflicts in context-aware applications can be resolved by considering individual user needs, such as sickness or exams. This approach enhances user satisfaction and ensures fair access to pervasive computing technologies.

Keywords:
Automatic resolutionConflict resolutionMediated resolutionPervasive computingSmart environmentsSmart homeUbiquitous computing

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Area of Science:

  • Pervasive Computing
  • Human-Computer Interaction

Background:

  • Context-aware applications respond to environmental factors like location and activity.
  • Concurrent access by multiple users can lead to significant conflicts.
  • Existing conflict resolution methods do not adequately address individual user circumstances.

Purpose of the Study:

  • To propose a novel conflict resolution approach for context-aware applications.
  • To incorporate users' special cases (e.g., sickness, examinations) into conflict resolution.
  • To enhance user satisfaction and system usability in shared pervasive environments.

Main Methods:

  • Development of a conflict manager integrating user-specific data.
  • Implementation within the UbiREAL simulated context-aware home environment.
  • Application of automated, mediated, and hybrid conflict resolution strategies.

Main Results:

  • The proposed approach effectively resolves user conflicts by considering special cases.
  • User satisfaction with the conflict resolution system was demonstrated through evaluation.
  • The necessity of incorporating user-specific factors for effective conflict management was confirmed.

Conclusions:

  • Considering users' special cases is crucial for detecting and resolving conflicts in context-aware systems.
  • The developed approach offers a more personalized and effective solution for managing concurrent access.
  • This research highlights the importance of user-centric design in pervasive computing environments.