Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Concept Videos

Therapeutic Communication01:30

Therapeutic Communication

4.6K
Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
4.6K
Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch

4.9K
The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
4.9K
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

8.3K
Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
8.3K
Barriers to Effective Communication II01:21

Barriers to Effective Communication II

3.7K
The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
3.7K
Barriers to Effective Communication I01:30

Barriers to Effective Communication I

9.0K
A communication barrier is any distortion or interruption during a conversation, resulting in miscommunication of the message. A good communicator should know these barriers and continuously check for the listener's understanding by obtaining feedback.
Communication barriers include the following:
Physiological barriers: They are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness. An example to overcome this...
9.0K
Empathy02:34

Empathy

9.6K
Some researchers suggest that altruism operates on empathy. Empathy is the capacity to understand another person’s perspective, to feel what he or she feels. An empathetic person makes an emotional connection with others and feels compelled to help (Batson, 1991). Empathy can be expressed in several ways, including cognitive, affective, and motor. 
9.6K

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Building CAR-E: A Novel Artificial Intelligence Agent for Coaching Conversations.

Perspectives on medical education·2026
Same author

Understanding accelerated 3-year MD program graduates: key considerations for residency directors.

Academic medicine : journal of the Association of American Medical Colleges·2026
Same author

CBME As a Philosophy of Training: Balancing Fidelity and Flexibility in Emergency Medicine.

AEM education and training·2026
Same author

Reply to Du.

Academic medicine : journal of the Association of American Medical Colleges·2026
Same author

Prehabilitation in Colorectal Surgery-Limits and Next Steps.

JAMA surgery·2026
Same author

Preparing Emergency Medicine Residents for the Certifying Exam: A Pilot Study of a Longitudinal Simulation-Based Assessment Program.

AEM education and training·2026
Same journal

Closing the Feedback Loop: The Feed Protocol for AI-Driven Curricular Reform in Surgical Residency.

Journal of surgical education·2026
Same journal

360° Virtual Reality Observation in Neurosurgical Clerkship: A Comparative Study With Surgical Assistant Participation and Conventional Monitor Viewing.

Journal of surgical education·2026
Same journal

Comparative Evaluation of Large Language Models for Surgical Case Creation.

Journal of surgical education·2026
Same journal

The Implementation of Competency-Based Medical Education in Surgical Training: A Scoping Review.

Journal of surgical education·2026
Same journal

Application and Evaluation of a Formative Feedback Rubric on Nontechnical Skills Using Retrospective SIMPL App Data in General Surgery Residents.

Journal of surgical education·2026
Same journal

Sexual Harassment in Operating Theatres and Surgical Environments Among Working Professionals: A Scoping Review of Prevalence, Risk Factors, Reporting Barriers, and Prevention Strategies.

Journal of surgical education·2026
See all related articles

Related Experiment Video

Updated: Jul 24, 2025

Bridging the Technology Divide in the COVID-19 Era: Using Virtual Outreach to Expose Middle and High School Students to Imaging Technology
09:55

Bridging the Technology Divide in the COVID-19 Era: Using Virtual Outreach to Expose Middle and High School Students to Imaging Technology

Published on: September 28, 2022

1.7K

Adapting Compassionate Conversations for Virtual Mediated Communication.

Emily B Rivet1, Moshe Feldman2, Sorabh Khandelwal3

  • 1Department of Surgery, Virginia Commonwealth University, Richmond, Virginia.

Journal of Surgical Education
|July 9, 2023
PubMed
Summary
This summary is machine-generated.

This study trained residents in virtual mediated communication (VMC) for difficult conversations, showing significant performance improvements in breaking bad news (BBN) skills. The deliberate practice model proved effective for VMC training.

Keywords:
SPIKESbreaking bad newscommunicationeducationsurgerytelehealth

More Related Videos

Walk with Me Hybrid Virtual/In-Person Walking for Older Adults with Neurodegenerative Disease
07:21

Walk with Me Hybrid Virtual/In-Person Walking for Older Adults with Neurodegenerative Disease

Published on: June 16, 2023

981
Author Spotlight: Deciphering the Cognitive and Neural Mechanisms of Gesture in Communication
07:18

Author Spotlight: Deciphering the Cognitive and Neural Mechanisms of Gesture in Communication

Published on: January 26, 2024

929

Related Experiment Videos

Last Updated: Jul 24, 2025

Bridging the Technology Divide in the COVID-19 Era: Using Virtual Outreach to Expose Middle and High School Students to Imaging Technology
09:55

Bridging the Technology Divide in the COVID-19 Era: Using Virtual Outreach to Expose Middle and High School Students to Imaging Technology

Published on: September 28, 2022

1.7K
Walk with Me Hybrid Virtual/In-Person Walking for Older Adults with Neurodegenerative Disease
07:21

Walk with Me Hybrid Virtual/In-Person Walking for Older Adults with Neurodegenerative Disease

Published on: June 16, 2023

981
Author Spotlight: Deciphering the Cognitive and Neural Mechanisms of Gesture in Communication
07:18

Author Spotlight: Deciphering the Cognitive and Neural Mechanisms of Gesture in Communication

Published on: January 26, 2024

929

Area of Science:

  • Medical Education
  • Communication Skills Training
  • Virtual Mediated Communication

Background:

  • The COVID-19 pandemic necessitated a shift from in-person to virtual mediated communication (VMC) for sensitive patient discussions.
  • Restrictions on visitation highlighted the need for effective VMC skills among healthcare professionals.

Purpose of the Study:

  • To train medical residents in VMC for discussing difficult topics.
  • To assess resident performance in VMC across various specialties and institutions.

Main Methods:

  • A teaching program was developed using asynchronous learning, standardized patient simulations, and faculty coaching.
  • Training covered breaking bad news (BBN), goals of care (GOC), and disclosure of medical error (DOME).
  • Performance was evaluated using a standardized assessment tool by coaches and standardized patients.

Main Results:

  • A statistically significant improvement in performance was observed for breaking bad news (BBN) skills in VMC from the first to the second simulation.
  • Overall training showed a small but statistically significant mean improvement in performance between simulations.

Conclusions:

  • A deliberate practice model is effective for teaching VMC skills to residents.
  • Performance evaluation can measure improvement in VMC competency.
  • Further research is needed to optimize VMC training and evaluation methods.