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Developing a person-centred approach in dentistry beyond NHS recall intervals: a commentary
Ian Mills1, Sasha Scambler2, Patricia Neville3
1Peninsula Dental School, University of Plymouth, United Kingdom. ian.mills@plymouth.ac.uk.
Person-centred care (PCC) and shared decision-making (SDM) are vital in dentistry but require tailored approaches. Current systems like the Units of Dental Activity (UDA) in England hinder their effective implementation.
Area of Science:
- Dental Public Health
- Healthcare Quality Improvement
- Patient-Centered Care
Background:
- Person-centred care (PCC) is a cornerstone of quality healthcare, offering benefits to patients and clinicians.
- Existing PCC models are largely derived from medical literature, with limited adaptation for dental practice.
- The Personalised Care Institute is developing resources for shared decision-making (SDM) in dentistry, focusing on tailored recall intervals.
Purpose of the Study:
- To advocate for the integration of PCC and SDM in dentistry.
- To highlight the need for dentistry-specific models and training for PCC and SDM.
- To identify systemic barriers to implementing PCC and SDM in English dental practice.
Main Methods:
- Literature review and analysis of existing PCC and SDM models.
- Examination of the current healthcare system in England, specifically the Units of Dental Activity (UDA) system.
- Discussion of the implications of the UDA system on the delivery of PCC and SDM.
Main Results:
- Generic PCC and SDM models may not be suitable for the unique context of dentistry, especially general dental practice.
- The current Units of Dental Activity (UDA) system in England acts as a significant barrier to the delivery of PCC and SDM.
- Without changes to the NHS Contract, UDA targets will continue to override PCC, SDM, and tailored recall intervals.
Conclusions:
- Developing contextually relevant materials and training is crucial for effective PCC and SDM in dentistry.
- Systemic changes, particularly to the NHS Contract and UDA system, are necessary to facilitate PCC and SDM.
- Addressing these systemic issues is essential to prioritize patient-centred care and tailored recall intervals over arbitrary targets.
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