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Differences of Host Country-Destination Image Assessment for International Students According to Risk Perception in
1Department of Hospitality Management, College of Hotel & Tourism Management, Kyung Hee University, Seoul, Korea.
International students
Area of Science:
- Tourism research
- Marketing
- International education
Background:
- Understanding international students' perceptions of destination image is crucial for effective marketing.
- The COVID-19 pandemic significantly impacted travel risk perceptions and destination choices.
- Korea's attractiveness as an educational destination for international students requires updated assessment.
Purpose of the Study:
- To comparatively assess the destination image of Korea among international students based on their COVID-19 and travel risk perceptions.
- To identify distinct clusters of international students based on risk perception levels.
- To provide actionable insights for destination marketers targeting international students.
Main Methods:
- Online survey administered to 786 international students in Korean universities.
- Cluster analysis to identify groups based on risk perception.
- Exploratory factor analysis to determine destination image dimensions (social, tourist, destination environment, imagery).
- Revised Importance-Performance Analysis (IPA) to evaluate destination image attributes and cluster-specific satisfaction.
Main Results:
- Three distinct clusters of international students were identified based on their risk perceptions.
- The revised IPA revealed varying importance and performance levels of destination image attributes across clusters.
- Specific satisfaction attributes were identified for each cluster, highlighting areas for targeted communication.
Conclusions:
- Destination image perception is significantly influenced by COVID-19 and travel risk perceptions among international students.
- Tailored marketing strategies, informed by cluster-specific attribute satisfaction, are essential for enhancing Korea's appeal to international students.
- The study offers practical guidance for destination marketers and educational institutions to improve recruitment and retention of international students.
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