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A sequential procedure for implementing a computer-based information system.

D S Aldrich, L C Helbig

    Journal of the American Dietetic Association
    |September 1, 1986
    PubMed
    Summary
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    This study outlines a sequential procedure for foodservice managers implementing a computer-based information system (CBIS). It emphasizes a feasibility study, vendor evaluation, and project management for successful CBIS adoption.

    Area of Science:

    • Information Systems
    • Foodservice Management
    • Operations Research

    Background:

    • Implementing computer-based information systems (CBIS) in foodservice requires a structured approach.
    • Previous implementations often faced challenges due to inadequate planning and resource assessment.

    Purpose of the Study:

    • To provide a sequential, step-by-step procedure for foodservice managers to follow during the initial implementation of a CBIS.
    • To guide managers in analyzing information needs, evaluating design alternatives, and selecting appropriate systems.

    Main Methods:

    • A feasibility study to define information requirements and available resources.
    • Evaluation of alternative CBIS design plans against critical success factors.
    • Assessment of application software, hardware, vendors, and system suitability.

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  • Application of project management principles, including team roles and phased implementation.

    • Main Results:

    • A recommended sequence of steps for CBIS implementation, starting with a feasibility study.
    • Identification of critical success factors for evaluating design plans.
    • Emphasis on software determining hardware needs and thorough vendor vetting.
    • Inclusion of project management techniques and a phased rollout strategy.

    Conclusions:

    • A systematic approach, including feasibility studies and careful planning, is crucial for successful CBIS implementation in foodservice.
    • Effective project management and phased implementation enhance control and ensure the CBIS meets organizational needs.
    • Thorough evaluation of software, hardware, and vendors is essential for optimal system performance.