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Patients' Perspectives on the Use of a Newly Developed "Patients' Guide for Doctor's Visit": DocVISITguide
Rebecca Jaks1, Elena Guggiari1,2, Saskia Maria De Gani1,2
1Careum Center for Health Literacy, Careum Foundation, 8032 Zurich, Switzerland.
Summary
A new patient guide (DocVISITguide) helps individuals prepare for doctor visits, improving health communication. Most users found it beneficial and would recommend it, though physician involvement is key for optimal use.
Area of Science:
- Health Communication
- Patient Education
- Medical Consultation
Background:
- Doctor's visits involve critical diagnosis and therapy decisions.
- Limited consultation time and asymmetric interaction can leave patient questions unanswered.
- Patients often struggle to voice concerns or feel adequately informed post-visit.
Purpose of the Study:
- To describe the development of the Patients' Guide for Doctor's Visit (DocVISITguide).
- To evaluate the DocVISITguide's usability and impact on patient preparedness and communication from the patient's perspective.
- To identify areas for improvement in patient-physician communication tools.
Main Methods:
- Sequential explanatory mixed methods design.
- Development of the DocVISITguide.
- Pre- and post-questionnaires administered to a small patient sample.
- In-depth interviews with patients to explore their experiences.
Main Results:
- The DocVISITguide was generally easy to understand.
- Participants reported improved self-reflection on health and better visit preparation.
- 82% would likely reuse the guide, and 100% would recommend it.
- Some patients expressed uncertainty about using the guide during consultations or sharing it with physicians.
Conclusions:
- The DocVISITguide effectively supports patient preparation and engagement in medical consultations.
- Physician involvement is crucial to overcome patient hesitation in using such guides.
- Future implementation should focus on integrating the guide into the clinical workflow with physician support.
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