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Improving Health Systems: There Is No App for That
1A senior fellow and writer based at the Institute of Healthcare Policy, Management and Evaluation and at Massey College at the University of Toronto in Toronto, ON. He is a Fields Institute fellow and senior academic advisor to the Investigative Journalism Bureau at the Dalla Lana School of Public Health at the University of Toronto. His new book is Accelerated Minds: Unlocking the Fascinating, Inspiring, and Often Destructive Impulses that Drive the Entrepreneurial Brain (Sutherland House Books).
Abstract:
Healthcare apps generally do not offer a coordinated strategy that aligns incentives among payers and patients, nor do apps solve underlying structural economic problems of sustainability, quality or equity. The economics of payers demand pilot testing; evidence-based research and iterative design; sustained communications to patients with the most need; and slow, careful integration that coordinates the needs of all participants. An integrated social systems app model can take the pressure off a stressed system.
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