[Breaking the silence: The emergency to improve access to healthcare for deaf patients]

Until this day, deafness (and hearing loss) is still a major public health concern in our society. In Switzerland, congenital hearing loss affects about 0,1% of the population. Through a literature review, this article aims to highlight the health inequalities affecting the deaf population. It also reveals the shortcomings of a healthcare system made of practitioners who have limited knowledge about the deaf population and its specific needs, and whose care, particularly in the emergency department, still remains inappropriate. Lastly, we attempt to propose concrete measures that would bridge the communication gap in practice, with the goal of improving the quality of care and reducing mutual frustrations.