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Exploring Patient Needs and Designing Concepts for Digitally Supported Health Solutions in Managing Type 2 Diabetes:
Dan Roland Persson1, Katiarina Zhukouskaya1, Anne-Marie Karin Wegener2
1Department of Applied Mathematics and Computer Science, Technical University of Denmark, Kgs. Lyngby, Denmark.
JMIR Formative Research
|August 25, 2023
Summary
Digital health solutions for type 2 diabetes mellitus (T2DM) need to align with patient perspectives. Co-created prototypes empower individuals by supporting personalized self-management and evolving needs over time.
Area of Science:
- Digital Health
- Patient-Centered Care
- Diabetes Management
Background:
- Digital solutions for type 2 diabetes mellitus (T2DM) have low uptake, often neglecting patient perspectives.
- Current digital tools focus on clinical factors, not aligning with real-world patient needs.
Purpose of the Study:
- To develop user-centered digital solutions for T2DM management.
- To address patients' expressed needs by involving them in the design scope and format.
Main Methods:
- Participatory co-creation workshops with 20 individuals with T2DM and 11 stakeholders.
- Utilized the double diamond framework for discovery, definition, and prototyping.
- Conducted formative usability tests on refined interactive prototypes.
Main Results:
- Identified 6 key themes based on patient experiences: diabetes care, knowledge, glucose monitoring, diet, physical activity, and social aspects.
- Developed two prototypes: an activity-based continuous glucose monitoring app and a web-based diabetes guide.
- Prototypes support self-exploration through structured self-monitoring across learning, active, and supporting use phases.
Conclusions:
- Patient needs for T2DM management are individual and dynamic.
- Digitally supported prototypes can be personalized for long-term management and evolving needs.
- Self-measurement of blood glucose empowers daily decision-making for individuals with T2DM.
Keywords:
T2DMchronic illnessco-creationcocreationdiabeteseHealthmHealthmobile healthparticipatory designpersonalized self-caretype 2 diabetes mellitusMore Related Videos
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