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Changed Perceptions: Lessons Learned Regarding Nurse's Postpandemic Concerns
Michelle Machon1, Stacy Maguire, Debbie Reitter
1The Permanente Medical Group Inc, Oakland, California (Dr Machon); and Kaiser Foundation Hospitals, Roseville, California (Ms Maguire and Tiangco-Alba and Dr Reitter).
A nursing department conducted a Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis in 2019 and 2022. The study reveals changes in staff nurse perceptions post-pandemic, offering insights for healthcare leadership.
Area of Science:
- Healthcare Management
- Nursing Leadership
- Organizational Psychology
Background:
- A Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis was conducted in a large medical center's nursing department in late 2019.
- The initial analysis aimed to inform the 2020 Nursing Strategic Plan and guide project work.
- The COVID-19 pandemic interrupted strategic planning efforts.
Purpose of the Study:
- To re-evaluate nursing department perceptions using a SWOT analysis in 2022, post-pandemic.
- To compare pre- and post-pandemic staff nurse perceptions of the department's SWOT.
- To inform the 2023 Nursing Strategic Plan and guide future initiatives.
Main Methods:
- A comparative Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis was performed with staff nurses.
- Data was collected in late 2019 and again in 2022.
- Thematic analysis was employed to interpret nurse perceptions pre- and post-pandemic.
Main Results:
- The study identified shifts in staff nurse perceptions of the nursing department's Strengths, Weaknesses, Opportunities, and Threats.
- Pre- and post-pandemic SWOT analysis data provides a comparative view of nursing staff sentiment.
- Findings highlight changes in perceived organizational strengths and challenges.
Conclusions:
- Nurse leaders can utilize these findings to address evolving staff perceptions in the post-pandemic healthcare landscape.
- Understanding shifts in SWOT perceptions is crucial for effective nursing strategic planning.
- The study offers reflections for managing both positive and negative perceptions in nursing departments.
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