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The SOAP Feedback Training Program.

Binny Chokshi1, Alexis Battista2,3, Jerusalem Merkebu2,3

  • 1Department of Pediatrics, Uniformed Services University of the Health Sciences, Washington, District of Colombia, USA.

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This summary is machine-generated.

Health professional faculty can improve feedback skills using the SOAP (subjective, objective, assessment, plan) model. This efficient training program enhanced feedback quality in Objective Structured Clinical Examinations (OSCEs).

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Area of Science:

  • Medical Education
  • Health Professions Education
  • Clinical Skills Assessment

Background:

  • Limited opportunities exist for health professional faculty to develop effective feedback skills.
  • A lack of standardized feedback models for Objective Structured Clinical Examination (OSCE) settings hinders skill development.

Purpose of the Study:

  • To evaluate the impact of the Subjective, Objective, Assessment, Plan (SOAP) Feedback Training Program on faculty feedback quality during an OSCE.
  • To assess the efficiency and applicability of the SOAP Feedback Training Program in a health professions education setting.

Main Methods:

  • The SOAP Feedback Training Program was implemented during a 20-minute pre-OSCE faculty orientation.
  • Faculty practiced the SOAP feedback model in pairs and received a cognitive aid.
  • Feedback quality was assessed using the Direct Observation of Clinical Skills Feedback Scale (DOCS-FBS) via video review, compared to baseline data, and supplemented by focus groups.

Main Results:

  • Statistically significant improvements were observed in six of eight feedback quality items on the DOCS-FBS post-intervention.
  • Focus groups indicated the program fostered positive affective responses, reinforced existing practices, and improved feedback organization and preparation.

Conclusions:

  • The SOAP Feedback Training Program effectively enhances faculty feedback quality within the OSCE setting.
  • The program's efficiency and low resource requirements suggest its potential for broader application in various educational contexts.