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Development and validation of an online emotional intelligence training program.

Michelle R Persich Durham1, Ryan Smith1,2, Sara Cloonan1

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Summary

This study developed an online emotional intelligence (EI) training program that effectively improves both self-perceived and ability-based EI skills. Gains in emotional intelligence were sustained for six months post-training.

Keywords:
MSCEITSREISTEIQueemotional intelligenceemotional resilienceemotional skillsonline resourcetraining program

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Area of Science:

  • Psychology
  • Behavioral Science
  • Online Education

Background:

  • Emotional intelligence (EI) is linked to positive health, wellbeing, and behavioral outcomes.
  • Developing EI abilities is crucial for personal and professional success.
  • Existing socioemotional skills training and resilience literature informed the program's design.

Purpose of the Study:

  • To describe the development and validation of an online training program designed to enhance emotional intelligence (EI) in adults.
  • To assess the efficacy of the online EI training program compared to a placebo control.
  • To evaluate the long-term retention of EI improvements.

Main Methods:

  • An online EI training program was developed based on theoretical models and empirical literature.
  • 326 general population participants were randomized to EI training or a placebo control.
  • The training involved 10-12 hours of online content, completed over 1 or 3 weeks.

Main Results:

  • Participants in the EI training group showed significant increases in both self-report (trait) and performance-based (ability) EI measures compared to the placebo group.
  • Improvements in EI abilities were sustained six months after training completion.
  • The EI training program was well-received, rated as helpful and engaging by participants.

Conclusions:

  • A comprehensive, empirically-based online EI training program was successfully developed and validated.
  • The program reliably enhances both trait and ability EI, with sustained improvements up to six months.
  • This scalable online program offers a practical method for improving emotional intelligence across diverse settings.