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Conversational agents enhance women's contribution in online debates
Rafik Hadfi1, Shun Okuhara2, Jawad Haqbeen3
1Department of Social Informatics, Kyoto University, Kyoto, Japan. rafik.hadfi@i.kyoto-u.ac.jp.
Scientific Reports
|September 4, 2023
Summary
Artificial Intelligence (AI) integration in online debates empowers women, particularly in conservative regions. Conversational agents reduce inhibition and increase participation, fostering digital inclusion and agency for females.
Area of Science:
- Social Sciences
- Computer Science
- Communication Studies
Background:
- Artificial Intelligence (AI) is transforming communication and collaboration technologies.
- Integrating AI into Information and Communication Technologies (ICTs) offers potential for social progress and empowering marginalized groups.
- Digital inclusion can enhance the online presence of women, especially in conservative, male-dominated societies.
Purpose of the Study:
- To investigate the impact of conversational agents on online debate participation among Afghan women.
- To assess how AI-driven communication tools affect gender dynamics in digital spaces.
- To explore the potential of AI to increase women's agency and reduce inhibition in online discussions.
Main Methods:
- A study involving 240 Afghan participants discussing the fall of Kabul in August 2021.
- Integration of conversational agents into online debate platforms.
- Quantitative and qualitative analysis of gender-based contributions and interaction patterns.
Main Results:
- Conversational agents influenced gendered contributions to online debates, affecting issue raising, idea presentation, and argumentation.
- Increased ideation and reduced inhibition were observed for both genders, with a notable effect on females.
- Exclusive interaction with other females or the agent further enhanced ideation and reduced inhibition for women.
Conclusions:
- Conversational agents can serve as tools to empower women and enhance their agency in online environments.
- AI-driven communication platforms can foster greater digital inclusion for women in challenging socio-cultural contexts.
- The study highlights the potential of AI to mitigate gender disparities in online public discourse.
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