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Exploring the impact of a compassion-oriented training program on personal care workers in a nursing home: A
Zhi Yang1, Mimi Mun Yee Tse1, Joanne Wai Yee Chung2
1School of Nursing and Health Studies, Hong Kong Metropolitan University, No. 1 Sheung Shing Street, Ho Man Tin, Kowloon, Hong Kong, China.
This pilot study found that a compassion training program for nursing home Personal Care Workers (PCWs) led to a decline in compassion. Findings highlight the need to address workplace barriers to sustain compassion.
Area of Science:
- Gerontology
- Healthcare worker training
- Nursing home care
Background:
- Compassion is crucial in aged care.
- Effective training for Personal Care Workers (PCWs) is needed.
- Understanding PCW experiences with compassion is vital.
Purpose of the Study:
- To explore the impact of a compassion-oriented training program on PCWs in a nursing home.
- To investigate PCWs' perceptions and experiences with compassion in their work.
- To identify factors influencing compassion in the aged care setting.
Main Methods:
- A mixed-methods pilot study was conducted.
- Pre- and post-questionnaire surveys measured compassion levels.
- In-depth interviews and daily diaries captured PCW experiences.
Main Results:
- Quantitative data indicated a decline in PCW compassion post-training.
- Qualitative analysis revealed themes of compassion's complexity, workplace barriers, and skill transfer.
- PCWs perceived compassion as multifaceted and influenced by workplace factors.
Conclusions:
- Compassion training in nursing homes is complex.
- Recognizing the multifaceted nature of compassion is essential for effective programs.
- Addressing workplace barriers and threats is crucial for sustaining compassion among PCWs.
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