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Challenges in predicting future high-cost patients for care management interventions.

Chris Crowley1, Jennifer Perloff2, Amy Stuck3

  • 1West Health Institute, 10350 N Torrey Pines Rd, La Jolla, CA, 92037, USA. ccrowley@westhealth.org.

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|September 14, 2023
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Summary

Predicting future hospitalizations using claims data is challenging. Health systems should combine data analytics with clinician insights for better identification of high-need patients.

Keywords:
Care managementHigh-cost patientsMedicareRisk-stratificationSegmentationUtilization

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Area of Science:

  • Health Services Research
  • Data Analytics
  • Predictive Modeling

Background:

  • Claims data segmentation is used to predict future hospitalizations.
  • Understanding actuarial limitations in risk segmentation is crucial for healthcare management.

Purpose of the Study:

  • To evaluate the accuracy of claims data segmentation in predicting Medicare hospitalizations.
  • To illustrate the limitations of person-centered risk segmentation for identifying high-utilization beneficiaries.

Main Methods:

  • Analysis of a 100% sample of Medicare beneficiaries from 2017-2018.
  • Examining hospitalization rates for progressively narrower segments of heart failure patients.
  • Graphical representation of 2018 hospitalization rates based on 2017 data.

Main Results:

  • Narrower patient segments showed increased hospitalization rates.
  • However, these segments accounted for a smaller percentage of total Medicare FFS hospitalizations.
  • Over half of all patients across segments and the total population had no hospitalizations in 2018.

Conclusions:

  • Claims data alone has limitations in predicting high-cost patients.
  • Integrating clinician input and 'light touch' monitoring can improve prediction accuracy.
  • Systemic strategies for utilization management and provider steering may be more effective than individual patient targeting.