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Factors associated with frequent users in hospital paediatric emergency departments: A single centre study in Spain
Néstor Montoro-Pérez1, Raimunda Montejano-Lozoya2, Silvia Escribano3
1Department of Nursing, Faculty of Health Sciences, Person-centred Care and Health Outcomes Innovation Group, University of Alicante, San Vicente del Raspeig, Spain; GREIACC research group, La Fe Health Research Institute, Valencia, Spain.
Insights
Frequent use of paediatric emergency departments (PEDs) in Spain is linked to perceived urgency and belief in superior care compared to primary care. Interventions should educate parents on symptom interpretation and care pathways.
Area of Science:
- Pediatric Emergency Medicine
- Healthcare Utilization Studies
Background:
- Rising demand for pediatric emergency departments (PEDs) necessitates understanding usage patterns.
- Limited research exists on factors influencing PED use in pediatric populations, particularly in Spain.
Purpose of the Study:
- To identify factors associated with frequent use of pediatric emergency departments (PEDs) in Spain.
Main Methods:
- A descriptive, cross-sectional study was conducted.
- Data collected from 530 participants at a Spanish referral hospital between September 2021 and December 2022.
Main Results:
- 12.07% of participants were identified as frequent users.
- Perceived urgency (OR=10.209) and belief in superior PED care (OR=2.664) were directly associated with frequent use.
- Secondary education showed an indirect association (OR=0.282).
Conclusions:
- Frequent PED use in Spain aligns with international trends.
- Health interventions should focus on improving parents' symptom interpretation skills and knowledge of primary care referral pathways.
Background:
Over the last decade, the demand for hospital paediatric emergency departments (PEDs) has been on the rise. Studies have been carried out in adults, but in paediatrics, and in Spain, they are few and far between. In order to develop interventions to alleviate this problem, it is necessary to understand the factors that predispose people to use these services.
Objective:
The main objective of this study was to identify the factors associated with frequent users of PEDs in Spain.
Methods:
A descriptive, cross-sectional study conducted between September 2021 and December 2022 in the PED of a referral hospital in Spain.
Results:
There were 530 participants, 12.07% of whom were frequent users. There was an indirect association between frequent use and having a secondary level of education (OR = 0.282, p = 0.002). The factors which were directly associated included: perceived urgency (OR = 10.209, p = 0.002) and the perception that PEDs provide better care than primary care (PC) (OR = 2.664, p = 0.044).
Conclusions:
The percentage of frequent users is comparable with international levels. As a strategy to reduce the frequency of visits, health interventions are needed to ensure that parents know how to correctly interpret their children's symptoms and are well informed about the recommended flow of care.
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