Impact of Unsolicited Negative Feedback in Academic Settings
Shazia Sheikh1, Fauzia Nausheen1, Joel Arvizo-Zavala2
1Education, California University of Science and Medicine, Colton, USA.
Cureus
|September 18, 2023
Summary
Unsolicited negative feedback (USNF) significantly impacts mental health, motivation, and performance. Developing constructive feedback delivery is essential to mitigate negative psychological effects and improve outcomes.
Area of Science:
- Psychology
- Organizational Behavior
- Mental Health
Background:
- Feedback is vital for professional growth and productivity.
- Limited research exists on the effects of unsolicited negative feedback (USNF).
- This study investigates USNF's impact on motivation, performance, and mental well-being.
Purpose of the Study:
- To examine the psychological impact of unsolicited negative feedback.
- To assess how USNF affects an individual's motivation and performance.
- To understand the relationship between USNF and mental health outcomes.
Main Methods:
- A survey with 10 validated questions on a 5-point Likert scale was used.
- Data collection focused on three themes: Mental Health, Motivation, and Performance.
- The survey explored emotional responses, self-criticism, and behavioral changes post-USNF.
Main Results:
- A significant percentage of participants reported developing harsh self-talk (57.8%) and experiencing mood changes (76.3%) after USNF.
- Many participants expressed a need for time to reflect (86.8%) and process (76.3%) after receiving USNF.
- A notable portion of individuals attempt to avoid USNF (65.78%) or the individuals providing it (31.57%).
Conclusions:
- Unsolicited negative feedback has profound psychological implications, potentially causing long-term harm to mental health, motivation, and performance.
- There is a strong correlation between the need for emotional processing time and the impact of USNF.
- Training on constructive feedback delivery is crucial to minimize adverse effects.
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